We all know it’s unhealthy to bottle up feelings in our personal lives, but we rarely think about how dangerous this can be at work. When people don’t feel acknowledged and honored, they can erupt in unproductive, unhealthy, and even dangerous ways. This behavior can quickly infect other individuals and teams, customers and entire organizations.
Civility statements abound in the workplace. But civility, defined as formal respect in words and actions, should be the bare minimum. Compassion, defined as empathy in action, moves beyond mere courtesy.
Workplace compassion enhances productivity, decreases turnover, and increases safety and engagement.
You don’t have to completely overhaul the way you do business to create a culture of compassion. Moving from a mindset of scarcity to a mindset of abundance can be a small shift that yields huge results.